The saved RebornArtDoll reviews raise specific concerns about order accuracy: buyers report dolls that looked different from the photos, paid features that did not arrive, and difficulty resolving refund requests. Those are the issues to examine before letting a realistic product photo or a low price make the decision.
What the saved RebornArtDoll reviews report
- Appearance: dolls described by buyers as less realistic or different from the advertised photos.
- Paid extras: reports of missing accessories or ordered features.
- Delivery: complaints about waiting and communication.
- Returns: reports of expensive return shipping and unresolved refund conversations.
One saved review describes ordering opening and closing eyes, a heartbeat feature and an accessory kit, then disputing whether those items had been included in the order. Other buyers describe the delivered doll as an ordinary doll rather than the realistic item they expected. Read the individual excerpts below for the buyers' own accounts.
Is RebornArtDoll.com legit?
The saved complaint pattern gives you a clear reason to pause and verify the exact offer. It does not establish the outcome of every transaction, but it is enough to make photo accuracy, included features and the return route essential buying checks. Compare those details with other options before placing an order.
Ask for current photographs of the exact product or a clear explanation of how a production doll may differ from an example image. A material label should identify the head, limbs and torso separately. Silicone-vinyl wording does not by itself mean full-body silicone.
Get the contents and features in writing
- Exact doll or variant being supplied
- Length, weight and body construction
- Type of hair and eye movement, if any
- Every paid feature and accessory included in the order
- Stock or preorder status and estimated dispatch time
- Return destination, return-shipping responsibility and refund conditions
Save the selected options, itemised order and written answers together. If a feature is important enough to pay extra for, it should be clear on the order record. A polished photograph cannot answer whether a particular accessory or mechanism comes with your chosen variant.
What to check if an order arrives differently
Photograph the package, labels, doll and included items before removing tags or changing the setup. Compare them with the order record and describe each difference clearly when contacting the seller. Keep the replies and check the return procedure before sending anything back.
The saved reviews include disputes about missing items, return costs and communication. These are reported experiences, so use them to decide what needs confirming in your own order rather than assuming that a store policy page answers every practical question.
Compare the doll and the seller together
Look for buyer photos that show the actual face, hair and body, along with feedback about size, material and included accessories. Our reborn seller-check guide gives you a practical checklist for unfamiliar sites.
For a manufactured doll, you can compare construction and buyer feedback in the Little Reborns shop. For an artist collectible, ask about the sculpt and the person who finished it. In either case, choose from clear evidence about the item you will receive. The excerpts below remain a saved review sample; check current feedback before ordering.
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26 Customer Reviews
These Trustpilot reviews for www.rebornartdoll.com are shown to help buyers compare seller feedback before ordering.
Review Summary
RebornArtDoll.com is reviewed most negatively in our saved sample for dolls that buyers say differed from listing photos, missing paid extras, delayed delivery and difficult refund follow-up. Compare the exact materials, features and return terms before ordering. These are buyer reports from saved reviews, rather than a current test purchase or an assessment of every order.
Kristina Joslin
Scam / Not Sent What Was Purchased
I just received a different doll than what was ordered. The quality was subpar. I paid extra for opening and closing eyes, a heartbeat, and an accessory kit. None of that was sent. I reached out to customer service. I included a copy of my receipt and a picture of what I got. Customer service, after seeing the documents I sent, is now insisting that I got the correct item and is saying that the other items weren't purchased. Customer service suggested that I order again! The other items are literally listed verbatim on the receipt. Based on the other recent reviews, I am assuming this is a scam. I just placed a charge back on my credit card.
Gina Ludwig
SCAM
SCAM. Doll not what was advertised. Requested refund and now they are no longer responding to my email. Do not purchase from them!
Anna Bowman
Hideous dolls
Hideous dolls, wait is very long, false free shipping, false customer service. They should not even be in business. SCAM SCAM SCAM
Rochelle
Lost all my money from this company…
Lost all my money from this company sent fake doll. They told PayPal for me to send back which I did unfortunately I didn’t send with tracking as it was £40+ pounds so I am out of pocket for over a£120 and no doll for my daughters birthday. I have reported to national fraud
Casandra Golden
The doll is a regular doll not a reborn…
The doll is a regular doll not a reborn doll the website is a scam the doll simply ok the only thing that was good and exact was the accessories I wish it would allow photos to show you just terrible what they are doing.after requesting a paid return label and full refund they did not respond any further
Louise Dempster
DO NOT BUY FROM THIS SITE
DO NOT BUY FROM THIS SITE! Complete scam. The dolls I received are absolute rubbish nothing like the photos, one of them is absolutely terrifying looking I wouldn't pay £10 for them never mind the £124 I spent. The one photo they have adveritsing the dolls is completely fake total false advertisement. 19 emails back and forward fighting for my refund, they expect me to pay £71 to send them back and when I stated their obligations legally they have completely stopped emailing me back. I'm now going to have to go through my bank to get a charge back. Absolutely shocking company.
Gail S.
Absolute rubbish
Absolute rubbish. I am now left with an expensive average looking doll that was advertised as a Reborn Doll. I am glad I received it in time to get another gift for my granddaughter for Christmas because there is no way I would wrap this and expect a happy smile on Christmas Day. I have emailed a complained and heard nothing. I have submitted a negative review and no real shock, but it is not on there for all to see.Keep away from this company. Chinese rubbish masquerading as American quality. Can this site not be taken down so others don't fall for this scam ???
Autumn Clermonts
DO NOT BUY FROM THIS COMPANY OR…
DO NOT BUY FROM THIS COMPANY OR RSGDOLLS OR REBORNARTDOLLS THEY ARE THE SAME SCAMMERS FAKE UNFINISHED DOLL COMPANY.THEY ARE FROM CHINA NOT USA THEY ARE FAKE FAKE FAKE, THEY SCAM YOU, IT COSTS AS MUCH TO RETURN THE DOLL AS IT DOES TO PURCHASE. I HAD TO GO THROUGH PAYPAL TO GET MY MONEY BACK. THEY WERE DISGUSTED WITH THE WAY THEY OPERATE GOOGLE THEM (I MADE THE MISTAKE OF NOT DOING THAT) USE BEARYYA THEY ARE A VERY LEGITIMATE COMPANY FROM USA & AT VERY REASONABLE PRICES!!! DON'T BUY FROM REBORNARTDOLLS OR DOLLREBORNS EITHER THEY ARE THE SAME COMPANY & THEY ARE ALL ON THE LIST OF COMPANIES NOT TO ORDER FROM!!
Denise
Absolutely terrible
Absolutely terrible. Doll looks nothing like advertised. Hard and plastic looking with an awful wig!! Totally disappointed. So pleased I ordered early as there is no way I could give this to my child for Christmas. At least I’ve still got time to get a replacement before Christmas I’ve messaged three times for a refund but no reply.
Melissa Saccoach
The wait for order is unbelievable
The wait for order is unbelievable, after purchase doll looks nothing like advertising shown. Upon request to return or resolve issue they stopped emailing. Very unhappy with service
Tom Martin
This is a scam website
This is a scam. Not real, do not buy. The chat link does not work, there is no phone number and the company does not respond to emails. I had to get my bank involved to get my money back. DO NOT LOSE YOUR MONEY on this website - it is fake
Alexa Passmore
Do not buy from here
Do not buy from here. Paid 345$ for two babies and never received them. In the process of filing a dispute with my bank.
Raina Watts
This doll is NOT as advertised.
This doll is NOT as advertised.. the pics must use a filter to make the dolls look real.. absolute rubbish.. totally disappointed... DO NOT BUY THESE DOLLS THEY WILL NOT HONOUR A REFUND... review's must be fake which is illegal
D. Bogle
False advertising
False advertising. Doll you receive is NOTHING like the images. I wish I’d read these reviews before purchasing. Avoid at all costs. I’ve emailed about how terrible they are but won’t hold my breath for a reply. Went with the reviews on the site which were good but they are obviously fake too. Gutted 😞
Nicola Parker
Absolutely disgusting doll not worth…
Absolutely disgusting doll not worth £10 and certainly not what was advertised awaiting refund!?!?!? They said in last email please be patient we will pass on the management. After reading this I doubt I will hear back from them
Amy Neumann
DON'T ORDER DOLLS FROM THIS SITE!
DON'T ORDER DOLLS FROM THIS SITE!! SCAMMER'S!!Rebornartdolls.com are scam artists not doll artist!! I received a generic looking doll that looks NOTHING like I ordered. After the 3rd email of dissatisfaction, they replied with an offer of 10% compensation. I paid for an extra quality guarantee along with doll order and they didn't even offer for me to return the doll for improvement or satisfaction guarantee that I paid for. I wish I could post pictures of the doll I received. It's a joke compared to what you actually order. DON'T ORDER DOLLS FROM THIS SITE!! SCAMMER'S!!
Unhappy
Absolutely the worst experience
Absolutely the worst experience. Dolls more realistic looking can be purchased at Walmart. Customer service doesn’t care. Only received 3/4 of my order and the best they will do is give me 10% back. WORST EXPERIENCE DO NOT ORDER
Nancy Ciccone
Don’t buy these fake dolls
We received the wrong doll. Silicone is very hard. No communication with the manufacturer. This is a fake website for reborn dolls.
Annie Silva
DO NOT ORDER
DO NOT ORDER! I purchased a rebornart doll from this company. It was the "Maddy" doll. Beautiful in their pictures. Reviews on their page seemed great - all of which they would have created themselves. The doll I received wasn't even in their packaging. It was in a different company's packaging. The quality was awful. My aunt said It looked like a sex doll, my mum said it looks like a hooker, and sadly I'd have to agree with them! It's hideous. My 18 month old won't even touch it! I'd like to put some photos so you can see. Suffice to say, DO NOT ORDER! I'm currently in discussions with them through PayPal to get my money back.
Priscilla Island girl
Been waiting for over a month and the…
Been waiting for over a month and the live chat option doesn't work. Horrible website. Do not order from them
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